Privacy
Privacy notice. How we use your details.
This notice explains what happens to the details you send us through the enquiry form on this website.
Who is responsible
Edenbrook Landscaping is responsible for the details you send us (the data controller).
You can reach us at info@ebs-ltd.com.
What the form collects
Your name, phone number and the service you are interested in. If you choose to add them: your email address, postcode, the rough size of the area, when you would like the work done, a budget and anything else you tell us about the project.
Why we use it
Only to reply to your enquiry, arrange a site visit if you want one, and prepare a quote for the work you asked about.
Where it goes and for how long
When you send the form, your details are emailed to Edenbrook Landscaping. A copy is also kept on this website's server, so an enquiry is not lost if an email fails. We keep your details for as long as we need them to handle your enquiry.
To stop the form being misused, the server also keeps a one-way coded version of your connection's IP address. It is used only to limit how many enquiries can be sent from one connection in an hour, and it is not stored with your enquiry.
What we never do
We don't use your details for marketing, and we don't sell them or pass them to anyone else for their own use.
Your rights
You can ask to see the details we hold about you, or ask us to correct or delete them, by emailing info@ebs-ltd.com.
If you are unhappy with how your details have been handled, you can complain to the Information Commissioner's Office at ico.org.uk.
Updated 15 November 2026.
